Billing & Payments
Payment Options
In Person
Cash, check, or money order payments can be made in person at any of the convenient locations listed below. Please note that Payments Only Locations only accept payments up to the due date and will not accept payments for the reconnection of service.
By Mail
Check or money order payments can be made by mail to our mailing address. Please include the bottom portion of the bill with your payment and do not send cash.
Etowah Utilities
1313 S. Tennessee Avenue
Etowah , TN 37331
By Phone
Phone payments can be made by calling (423) 263-9441 and following our system prompts. The maximum allowable payment via phone is $1000
Customer Portal / App
Online payments can be made at eubnet.utilitynexus.com or by using the Customer Portal Mobile App. To download the app to your phone, scan the QR code shown here with your phone.

Payment Locations
You can pay your Etowah Utilities bill at any of the following locations:
Etowah Utilities
Main Office
1313 S. TN. 37331
24 Hour Night Drop Available
Located at the Drive-Thru
Capstar Bank
Etowah Branch
523 Tennessee Avenue
Etowah, TN. 37331
Accepts Payments Only
Builtwell Bank
515 North Tennessee Avenue
Etowah, TN. 37331
Accepts Payments Only
Simply Bank
6195 Highway 411
Benton, TN. 37303
Accepts Payments Only