Payment Options

Online Payments

Online payments can be made at or by using the Customer Portal Mobile App.  To download the app to your phone, scan the QR code shown here with your phone.


payment QR code

In Person

Payments can be made in person at any of the convenient locations listed below. The main office location accepts cash, check, money orders and debit/credit cards.  Please note that Payment Only Locations only accept cash, checks and money orders up to the due date and will not accept payments for the reconnection of service.

By Mail

Check or money order payments can be made by mail to our mailing address.  Please include the bottom portion of the bill with your payment and do not send cash.

Etowah Utilities
PO Box 927
Etowah, TN 37331


By Phone

Phone payments can be made by calling  (844) 677-0067 and following our system prompts.  The maximum allowable payment via phone is $1000


Payment Locations

You can pay your Etowah Utilities bill at any of the following locations:

Etowah Utilities
Main Office
1313 S. Tennessee Ave.
Full Customer Service
24 Hour Night Drop Available

Capstar Bank
Etowah Branch

523 Tennessee Avenue
Etowah, TN. 37331
Accepts Payments Only

Builtwell Bank
515 North Tennessee Avenue
Etowah, TN. 37331
Accepts Payments Only

Simply Bank
6195 Highway 411
Benton, TN. 37303
Accepts Payments Only