We are making you aware that the December, 2023 Etowah Utility Bill will be more easily understood. The new bill will have our new logo and have a softer appearance. The bill will have all the service usages you currently have but will also have the customer availability charge broken out as well as the State sales tax on the water usage. During this transition the October and November bills may have the same new line format but not the color scheme. The total amount of the bill does not change. The billing cycle will not change during this transition. We believe you will like the appearance and usefulness of the new bill. Please contact us if you have any questions.


Harold Masengil, General Manager